Returns / Exchanges
Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date.
Any returns or problems that occur because of an error on our part will be handled at our expense.
If you would like to exchange or return a product without any defect or due to a wrong size being ordered would be handled at your expense by placing a new order.
Prior to returning your product(s), please contact firstname.lastname@example.org for an RA (Return Authorization) number.
11025 Westlake Drive,
Charlotte, NC 28273
Once the item is returned to our facility, someone from our team will contact you regarding the return.